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Questions? We have answers.
Have a question that we have not answered. Drop us a line at hello@dolphinswimacademy.com, call us at 608-315-SWIM(7946), or visit us at 1500 Landmark Dr, Cottage Grove, WI 53527

What is perpetual enrollment?
​Perpetual enrollment is continuous enrollment. When you first enroll you remain enrolled until you give us a 30 day notice.
Does my day and time change?
Not unless you request a transfer, your swimmer completes their level or you take a break.

What if we miss a class?
No worries, we can re-schedule up to one missed class a month or you can redeem the missed class as a family swim pass. We do prorate for days we are closed.

How do I give my 30 day notice? 
Fill out this form or send us an email at hello@dolphinswimacademy.com.

When are evaluations done?
Evaluations are done continuously, however, we have bracelet week where all swimmers are evaluated every 10 to 12 weeks.

My swimmer is...
-Sad and tearful what can I do? We have several techniques we can take based off the needs of your swimmer. We will discuss which approach you feel is best.
-Brave and jumps all over what can I do? We work on setting safe boundaries and working on safe entering/exiting and waiting skills.
-Just turned two, what class should I choose? You have some options depending on the comfort of your swimmer. They can be in our Dolphin Babies class with a parent/caregiver or Dolphin Pups class without a parent/caregiver.

What other programs do you offer?
Family Swim, Lap Swim, Birthday Parties and a Summer Camp! For more information on specific program click here.

How do I register?
Follow this link to create your parent portal account.
Call us at 608-315-SWIM(7946).
Email us at hello@dolphinswimacademy.com

Do you offer a trial lesson?
Yes, we offer a risk free trial lesson. When registering make sure to note you would like to do a free trial lesson in the comment section.
 
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